Cancel subscription | Mandelcloud

Cancellation details

Note

If the details cannot be matched clearly, we review the cancellation manually. Include the account email or an invoice reference whenever possible.

Paddle handles billing for subscriptions purchased through Paddle. We receive your declaration and coordinate its review and handling. Submitting this form does not automatically end a Paddle subscription or issue a refund.

Field guidance

Name

Your name helps us match the cancellation request to a real person and customer record.

Email

We use this address for follow-up questions and matching. The immediate confirmation appears on this page after submission and can be saved or printed.

Account email

Use this when your Mandelcloud account uses a different email address.

Reference

A cancellation, order, subscription, or invoice reference helps us identify your subscription clearly.

Cancellation type

Choose extraordinary only when there is a specific reason, and describe it briefly in the message.

Contract end

If no specific date is entered, we process the cancellation for the earliest possible date.